The BBC 4 programme on operation of the Mental Health Act (if you missed it see it on-line here) offers a little cause for optimism in the decency of some dedicated staff but also shows what Hafal Members know well: patients need a systematic, holistic plan for recovery supported by staff trained to encourage and support them using empowering, therapeutic techniques. In contrast we saw patients’ progress largely dependent on the commitment of individual staff - not something most patients can rely on encountering.
